About Us Woking Hospice are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@wokinghospice.co.uk.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Shipping and Handling costs depend on the size of item, and can range from 50 pence to 2 pounds. The correct amount will be shown in your shopping cart before you are comitted to any payment.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 14 business days . International orders are generally received in under 28 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee If you do not have full satisfaction with your order, please contact us and we will do our best to put everything right.

Reaching Us If you need to reach us, please email us on info@wokinghospice.co.uk, alternatively, you can call on +44 (0)1483 881750 or fax us on +44 (0)1483 881759 or write to us at Hill View Road, Woking, Surrey, GU22 7HW.

Privacy Policy Woking Hospice do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.